OPERATIONS COORDINATOR-WHOLESALE

• 6 month contract
• May start date

MORE ABOUT THE ROLE

Come join us for a 6 month long contract, as our new Operations Coordinator -Wholesale at our Gothenburg HQ.  You will be part of an energetic and small team that has a big impact on the whole of Axel Arigato. We work very close to the sales managers but also cross functionally with other departments such as finance, production, logistics and more. This is a great role for someone who wants to test the waters of the operational side of the fashion industry.

As an Operations Coordinator -Wholesale you always have the customer in focus and strive to give the best customer experience possible. The main responsibility is to ensure that all our Wholesale partners are given the correct order information and an excellent on time delivery.

Furthermore, you will constantly work to improve existing processes and routines to increase the company's sales and customer experience. Day to day you can also expect to:

• Maintain and build relationships with clients.
• Place seasonal and continuity orders in our ERP. Consolidate and confirm customer orders in the wholesale order systems and coordinate with the purchasing team.
• Analyse the delivery schedule, be proactive and communicate with customers
• Manage the order release and wholesale stock allocation process.
• Expedite the customer delivery process and highlighting/communicating any issues arising from our shipping performance.
• Coordinate wholesale returns, cancellations and claims and any associated credit notes or stock allocation.
• Maintain CRM of Wholesale Partners constantly including Accounts/Finance Contacts, customer data for all customers in all systems
• Analyse and aligning shipping manuals with the internal logistics department.

ARE YOU THE ONE?

Needless to say, we seek you who are passionate about delivering a great customer experience. Your excellent communications skills allow you to tackle any issues with a smile, and your experience enables you to quickly identify the right solution. Moreover, you:

• Drive continuous improvements to satisfy customers and improve loyalty.
• Thrive in a customer facing role where you are to deliver a superior customer experience.
• Have a can-do attitude with a hands-on approach.
• Are well-organized, detail-oriented, and able to handle a fast-paced work environment
• Love spotting ways to optimize existing processes, and you are not afraid to speak your mind.
• Self-motivated and willing to learn
• Proficiency in Excel / Word / Powerpoint
• SAP experience is preferred
• Excellent English communication skills

READY TO JOIN THE A-TEAM? 

Thanks for reading this far-we appreciate it. If this ad sounds like you and you want to learn more and apply, please submit your CV in English and answer the screening questions before April 9th. Our recruitment process is strictly based on competencies. Therefore, we kindly ask you not to include your picture or age with your application.  

***As this is a short term role, we are unable to provide visa assistance. 

We will contact qualified and interesting candidates within 3 weeks. All applicants will be updated within a month. 

To see more about our company and careers we welcome you to AXEL ARIGATO - Careers. 

 OUR VALUES : DROP 

Diversity, Respect, Openness and Passion are our values that we live and breathe. They are the foundation for our current state and what we will always bring with us to the future. 

Axel Arigato is an equal opportunity employer and we value a diverse workforce and diverse perspectives. We believe that our differences are a strength and that different life experiences and backgrounds are what makes magic happen. We aim for building a platform through the power of community, inclusivity and memorable experiences externally and internally.   

2023 Leadership Trainee

A BIT ABOUT AXEL ARIGATO
Founded in 2014 by Albin Johansson and Max Svardh, Axel Arigato was born from an Instagram page focusing on footwear, that shortly after flourished into a contemporary fashion brand. With two offices, primarily based at the head office in Gothenburg, Sweden and a subsidiary office in London, UK we offer an inspiring, fast-paced and energetic workplace that encourages new ideas and creativity.

We are always looking to expand the team with fresh talent from diverse backgrounds. Innovators, dreamers and doers who have the potential to grow with the company and bring a new light to a small but increasingly broadening team.

At Axel Arigato, our aim is to build a platform through the power of community, inclusivity, and memorable experiences. We are an equal opportunity employer and value a diverse workforce. We believe that our differences are a strength and that by bringing together our individual perspectives and backgrounds, we make magic happen.

LEADING IN THE FASHION INDUSTRY: Our programme
Why join our graduate programme as a Leadership Trainee ? Well, by joining us you get the chance to be in the ever exciting, sometimes challenging, always rewarding growth phase of a brand and business that is taking off.  We see you as someone who wants to Create the Present, Shape the future and Inspire generations- by first learning with us and then perhaps one day joining our leadership team.

You will have our CEO as your collaborator as you take on projects & rotations with our senior leaders from different sides of the business as you go along. Our Leadership Trainee gets unparalleled impact, access and insights into our business. We see the 11 months going something like this:

• August: Gothenburg office with your mentor and getting to know the central office and leadership teams.
• November: Possible rotation to work with another leader and team. Visit our stores + offices to work on a project with one of our creative/brand/design teams.
• March: Possible rotation to work on another team or office or location-it's all about where you and your mentor see the best value for your growth.
• June: Prepare final presentation for our leadership team. Reflect. Innovate. Feedback.

ARE YOU THE ONE?
This is an opportunity to work with some of the most passionate and inspiring colleagues in the business. You will have a mentor dedicated to exposing you to the many facets of Axel Arigato and the business in all its sides.

To be successful as a Leadership Trainee you should be attracted to many sides of business and want to be given the trust, space and opportunity to innovate, develop and experiment. You are recently graduated, at the top of your class, and are longing for a chance become multifaceted for your future career. To be crystal clear the requirements are:
• You will have a completed masters  degree (by June 2023) in sustainability, business, fashion, management, marketing, finance or really any field and no more than 2 years post graduate work experience.
• You have a desire to be part of and contribute to the Axel Arigato community.
• You are interested in growing with us-yes we want to commit.
• Working with people from different languages, cultures, background is a must.
• Innovation isn’t a buzzword to you, it’s an opportunity.

READY TO JOIN THE A-TEAM?
If our role and ambitions sound like you and you want to learn more and apply, please submit your CV in English by April 2, 2023. 

This is an 11 month, full time, paid contract with a competitive salary and benefits package for a recent graduate.

OUR VALUES : DROP
Diversity, Respect, Openness and Passion are the values that we live and breathe. They are the foundation for our current state and what we will always bring with us to the future.